Privacy policy

Last updated: 6 July 2026

This online store and website euroformmachines.com (the "Services") are operated by Soko Metal Trade d.o.o., Dvanaest redarstvenika 64, 32000 Vukovar, Croatia, OIB: 01743432154 ("we", "us"). We are the data controller of your personal information within the meaning of the EU General Data Protection Regulation (GDPR). The store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit or use the Services, send us an inquiry, or otherwise communicate with us.

Personal Information We Collect

  • Contact details - name, company, address, phone number and email address you provide when sending an inquiry or requesting a quote.
  • Communications - the content of your messages to us (inquiry forms, email).
  • Transaction information - details of quotes, orders and deliveries.
  • Device and usage information - IP address, browser and interaction with the Services, collected automatically through cookies and similar technologies.

How We Use Your Personal Information

  • Providing the Services - responding to inquiries, preparing quotes, performing contracts, arranging delivery and providing technical support (legal basis: performance of a contract or steps prior to entering a contract).
  • Communication - customer support and maintaining our business relationship (legitimate interest).
  • Security and fraud prevention - protecting the Services and our business (legitimate interest).
  • Legal obligations - accounting, tax and other obligations under Croatian and EU law.

How We Disclose Personal Information

We may disclose your personal information to: Shopify and service providers who perform services on our behalf (hosting, IT, payment processing, delivery and logistics, accounting); professional advisers; and public authorities where required by law. We do not sell your personal information.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be transmitted to and processed by Shopify, including in countries outside of where you reside. To learn more, see the Shopify Consumer Privacy Policy.

International Transfers

If personal information is transferred outside the European Economic Area, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or an adequacy decision.

Retention

We keep personal information only as long as necessary for the purposes above, including legal retention periods for business and accounting records.

Your Rights

Under the GDPR you have the right to access, correct, delete and receive a copy of your personal information, to restrict or object to processing, and to withdraw consent where processing is based on consent. You can exercise these rights by contacting us using the details below. You also have the right to lodge a complaint with your data protection authority; in Croatia this is the Personal Data Protection Agency (AZOP), azop.hr.

Children

The Services are intended for business customers and are not directed at children. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date.

Contact

Soko Metal Trade d.o.o.
Dvanaest redarstvenika 64, 32000 Vukovar, Croatia
OIB: 01743432154
Email: euroformmachines@gmail.com